Stuller, Inc.

  • Production Process Management Production Expeditor

    Job Locations US-LA-Lafayette
    Posted Date 1 month ago(11/13/2018 12:49 PM)
    Req No.
    2018-6752
    Type
    Full-Time
    Category
    Administrative/Clerical
    Work Hours
    11:30pm - 7:00pm
  • Overview

    • Production Expeditor is responsible for:  Communication with internal customers related to customer orders; Ensuring that WIP jobs related to customer orders are processing on schedule; and the management of requests and complaints from Customer Service on behalf of the external customer

    Qualifications

    • Decision making skills
    • Organizational skills
    • Analytical and problem solving skills
    • High school diploma or equivalent
    • Product knowledge preferred
    • Ability to work in a team environment
    • Written & verbal communication skills
    • Flexible and able to deal with change and unpredictability
    • Positive attitude
    • Strong verbal and written communication skills
    • Initiative
    • Ability to prioritize and manage multiple assignments
    • Computer proficiency related to Oracle, Excel, and Outlook

    Responsibilities

    • The ability to satisfactorily adhere to company attendance policies.
    • Liases with Manufacturing, Procurement, Logistics Operations, Sales, and Customer Service to achieve the agreed upon shipment date of customer ordered items.
    • Knowledge of principles and processes for providing customer service to all internal customers
    • Examines documents, materials, or products and monitor work processes to assess completeness
    • Revise production schedules when required due to design changes, labor or material shortages, backlogs, or other interruptions while collaborating with management as needed
    • Confers with internal customers to coordinate production or shipping activities and to resolve complaints and/or eliminate delays
    • Communicates any delivery inconsistencies or delays
    • Facilitates communication between production personnel and planning to quickly react to conflicts and issues affecting production schedules
    • Exhibit clear understanding of WIP
    • Ensures that Open Order Tracking System has the most current information related to all open customer orders
    • Understanding of the Order Management, WIP, and WMS modules of Oracle

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