Stuller, Inc.

Tools & Supplies Sales Specialist

US-LA-Lafayette
4 weeks ago(12/26/2017 8:01 AM)
Req No.
2017-6040
Type
Full-Time
Category
Sales
Work Hours
10:30am - 7:00pm

Overview

The T&S Sales Specialist position is to strive to provide the perfect customer experience during all interactions. The primary description of these interactions is; perform outbound sales calls to existing customer base, meet with and develop a specific sales plan based on client needs, assist internal and external customers with the technical aspects of our product lines with the objective of generating sales and fostering customer loyalty. Lastly, this position will perform contact center duties as needed; accurately entering orders, offering substitutions, solutions, cross-selling, up selling, handling customer inquiries and updating customer profiles in the customer relationship management system.

Qualifications

  • Must have at least 1 year bench experience or 3 years in the field or related field, proactive sales experience or 5 years sales experience.
  • Participate in required Stuller sponsored trainings.
  • Ability to work independently and within a team environment.
  • Ability to make decisions, communicate effectively utilizing telephone, email, or one on one conversation.
  • Must be able to maintain composure and handle high stress situations.
  • Excellent written, listening, and verbal communication skills.
  • Travel to shows & in-house event attendance required
  • Required to learn and perform Oracle or consultant mode order entry

Responsibilities

  • The ability to satisfactorily adhere to company attendance policies.
  • Assist with shop set-ups
  • Build and maintain relationships to ensure suitable growth by building programs and services to an assigned portfolio.
  • Attend Tradeshows, In-house Events
  • Follow up on Findings, Metals & Tools, and laser leads from all inside and outside sources
  • Make proactive calls on findings, tools, lasers and metals club
  • Promote and sell  Stuller products and services at all related trade shows and events
  • Capture customer information and record into customer relationship management system.
  • Provide customer support on Stuller findings, metals, lasers and tools supplies
  • Train and support laser customers
  • Contact assigned accounts regularly to assure sales growth goals are met. (Accounts rotated each year).
  • Build and maintain relationships to ensure suitable sales growth by offering Stuller solutions and services to an assigned portfolio.
  • Work Tools Tech or other relevant ACD’s.

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